微软还是苹果？感觉发明者是脚盆国的A片看多了......

直接把这个词用在产品名称上就是微软的XP

直接把这个词用在产品上就是微软的XP

显然不是微软。

wiki的解释在这里：

History

The term user experience was brought to wider knowledge by Donald Norman, User Experience Architect, in the mid-1990s.[3] Several developments affected the rise of interest in the user experience:
Recent advances in mobile, ubiquitous, social, and tangible computing technologies have moved human-computer interaction into practically all areas of human activity. This has led to a shift away from usability engineering to a much richer scope of user experience, where user's feelings, motivations, and values are given as much, if not more, attention than efficiency, effectiveness and basic subjective satisfaction (i.e. the three traditional usability metrics[4]). [5]
In website design, it was important to combine the interests of different stakeholders: marketing, branding, visual design, and usability. Marketing and branding people needed to enter the interactive world where usability was important. Usability people needed to take marketing, branding, and aesthetic needs into account when designing web-sites. User experience provided a platform to cover the interests of all stakeholders: making web sites easy to use, valuable, and affective for visitors. This is why several early user-experience publications focus on web-site user experience.[6][7][8][9]
The field of user experience was established to cover the holistic perspective to how a person feels about using a system. The focus is on pleasure and value rather than on performance. The exact definition, framework, and elements of user experience are still evolving.

http://en.※※※※※※※※※.org/wiki/User_experience#History

百度也有相同的描述

发展历程

　　用户体验这个词最早被广泛认知是在上世纪90年代中期，由用户体验设计师唐纳德•诺曼（Donald Norman）所提出和推广。
　　近些年来，计算机技术在移动、和图形技术等方面取得的进展已经使得人机交互（HCI）技术渗透到人类活动的几乎所有领域。这导致了一个巨大转变──（系统的评价指标）从单纯的可用性工程，扩展到范围更丰富的用户体验。这使得用户体验（用户的主观感受、动机、价值观等方面）在人机交互技术发展过程中受到了相当的重视，其关注度与传统的三大可用性指标（即效率，效益和基本主观满意度）不相上下，甚至比传统的三大可用性指标的地位更重要。
　　在网站设计的过程中有一点很重要，那就是，要结合不同利益相关者的利益──市场营销，品牌，视觉设计和可用性等各个方面。市场营销和品牌推广人员必须融入“互动的世界”，在这一世界里，实用性是最重要的。这就需要人们在设计网站的时候必须同时考虑到市场营销，品牌推广，和审美需求三个方面的因素。用户体验就是提供了这样一个平台，以期覆盖所有利益相关者的利益──使网站容易使用、有价值，并且能够使浏览者乐在其中。这就是为什么早期的用户体验著作都集中于网站用户体验的原因。

http://baike.baidu.com/view/274884.htm

这样啊，我现在才发现这词发明的真是绝了，肯定是经过深思熟虑的，一切问题都可以用“体验”解释，高明！
赶明儿我给客户出设计图纸时也用“体验”，向施工方交底时也要让他们学会“体验”，退一万步讲，即使我真的设计错了也可以用“体验”脱身，因为“体验”也包含尝鲜、尝试的意思，正确的在后面还没出。

当然是微软，2001年发布Windows XP，XP的意思就是“体验”（eXPerience）。。。

脚盆国。。。。。。。。