请教各位老师，在BH上买了些摄影附件，总价在800美刀左右，但BH邮件提醒由于是国际信用卡支付，需要提供更多资料才能发货。苦恼的是已经回复了三次了，包括对账单、信用卡照片包括其他个人信息，但BH仍然回复同样内容的邮件，要求我提供更多资料。
Please be advised that your order is hold. Due the fact that this is an international order paid with a credit card issued outside the USA, we are missing some important security information, such as address verification, and so we have to take further steps to protect the credit card holder.
Therefore, we ask respectfully that you provide us with additional information such as your business name, phone number and/ or personal or business website. If you have other ways to verify your order please don't hesitate to provide those details.

请问各位有类似的经历吗？该怎样才能让BH发货，又或者让BH退款？

上月在BH买了个云台，走天翼，很顺利，不知道楼主的是怎么回事

简单点，直接要求cancel my order，这次扣款将不会计入信用卡账单。

下次购买的时候，如果可以，billing address尽量填真实的国内地址。

换转运公司, 也许可行, 只是猜测

嗯，使用转运公司了，天翼。但貌似订单已经无法更改了，我现在该怎么操作呢？

用到转运公司? 俺猜可能同一家转运公司名字出现太多被hold?

打过客服了，信用卡本身是付款成功的，对账单地址也经过确认是一致的。

估计是你这边银行这里卡住了吧，打电话问问你的银行客服吧。估计是你的账单地址和信用卡账单地址不符导致的